OUR COMMUNITY
Discover how our customers wear Noir & Vale in everyday moments.
Here you’ll find answers to the most frequently asked questions.
At Noir & Vale, we offer free UPS shipping on all orders across the United States. Orders are typically processed and dispatched within 1–3 business days. Once your package has been shipped, you’ll automatically receive a tracking link to follow your order every step of the way.
Already placed an order? You can track your shipment anytime via our Track Your Order page.
Not completely satisfied? No worries! You can return your order quickly and easily within 30 days of receipt. We ensure the process runs smoothly so you don't have to worry.
For full details, please visit our Refund & Returns Policy.
Our pieces fit true to size according to the size chart provided on each product page. We recommend checking the size chart before placing your order to ensure the perfect fit.
Once your order has been shipped, you'll receive a confirmation email with tracking information. You can also visit our Track Your Order page at any time to view the latest shipping updates and delivery status.
Need help with your order or looking for styling advice? Our team at Noir & Vale is always happy to assist. Whether you have a question about sizing, shipping, returns, or your order status, we're here to help.
For the fastest support, please visit our Contact Us page and we'll get back to you as soon as possible.
